Why It Matters
People who are deaf or hard of hearing cannot access the information in audio-only content without a text alternative (transcript). People who are blind or visually impaired cannot access the visual information in video-only content without a text or audio alternative. Transcripts also benefit users in noisy environments or those who prefer reading.
Fixing the Issue
For audio-only content, create a complete and accurate transcript including speaker identification and descriptions of meaningful sounds. Provide a link to or display the transcript near the audio player. For video-only content, provide either a similar transcript describing the visual events or create an audio track that describes the key visual information (audio description). Link to or provide this alternative near the video player.
