A Scalable Path to Digital Accessibility

Remove barriers for users with disabilities and protect your funding. A leveled approach to meeting the HHS mandate that aligns with your budget.

Compliance Without the Overwhelm

A one-size-fits-all approach is inefficient and often cost-prohibitive. You need a strategy that matches your reality.

For many healthcare organizations, the will to be accessible is there, but the resources are not. Bringing an entire digital ecosystem into compliance can feel impossible for healthcare providers with limited budgets or complex hospital systems facing tight deadlines.

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A Strategic, Leveled Framework

We propose a Leveled Service Model grounded in WCAG principles and recognized maturity models. Whether you need immediate risk mitigation or a long-term innovation strategy, our framework meets you where you are.

Scalable

Start with urgent risks and grow into full conformance.

Strategic

Roadmap your journey from reactive fixes to proactive excellence.

Sustainable

Foster a long-term partnership built on continuous improvement.

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Level 1 Foundational Conformance

Securing the Digital Front Door

Best for: Small practices, clinics, and organizations with limited budgets.

The Goal: Maximize risk reduction by focusing on your most visible and legally vulnerable assets—your “digital front door”. This is your high-impact lawsuit mitigation strategy.

What We Do:

Risk-Based Triage

We focus on high-traffic pathways like your homepage, doctor search, and appointment scheduling.

High-Impact Remediation

We fix the “low-hanging fruit” most cited in lawsuits, such as missing alt text, poor contrast, and form labeling.

Critical Document Fixes

We remediate your most frequently downloaded PDFs (e.g., intake forms).

Accessibility Statement

We publish a statement to demonstrate a “good faith effort” and provide a reporting channel for users.

Level 2 Comprehensive Conformance

Achieving the Regulatory Gold Standard

Best for: Hospitals and healthcare organizations preparing for the 2026/2027 HHS and state level deadlines.

The Goal: A complete, end-to-end solution to identify and eliminate all accessibility barriers, achieving full WCAG 2.1 Level AA conformance.

What We Do:

Strategic Scoping

We inventory every digital asset, template, and third-party component to provide a transparent budget and timeline.

Comprehensive Hybrid Audit

We combine automated scanning with deep manual testing using screen readers (JAWS, NVDA) to catch what tools miss.

Full Remediation

Our developers fix code, CMS settings, and content to meet the standards.

Vendor Risk Management

We assess third-party portals and provide the documentation needed to demand vendor compliance.

Validation & VPAT

You receive a formal Accessibility Conformance Report (ACR) as official proof of compliance.

Level 3 Proactive Excellence

Embedding Accessibility as a Core Competency

Best for: Digitally mature organizations and health tech innovators seeking market leadership.

The Goal: Shift from reactive compliance to a sustainable culture of inclusion. We help you “Shift Left”—integrating accessibility into the earliest stages of design to prevent barriers before they are built.

What We Do:

Exceeding Standards

We target WCAG 2.2 Level AA, future-proofing your digital investments.

Real-World User Testing

We facilitate testing sessions with people with disabilities to uncover usability barriers that technical audits miss.

Process Integration

We work with your DevOps teams to integrate accessibility testing into your CI/CD pipelines.

Vendor Risk Management

We assess third-party portals and provide the documentation needed to demand vendor compliance.

Sustainable Governance

We help you build accessible design systems and procurement policies to stop new issues from entering your ecosystem.

Ready to Create a More Inclusive Patient Experience?

Take the first step towards ensuring all your patient communications are compliant, accessible, and welcoming to everyone. Our experts are ready to help you assess your needs and build a strategy for remediation.

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